What is Secured Delivery

If you have selected the secured delivery option and your package is lost or delivered damaged, we've got you! This means:

• Any issues that might come up are given urgent priority.
• Receive the fastest reprint if your order is considered lost by our customer experience team.
• Receive a 20% refund on order items delayed after the latest communicated delivery date.

If you did not receive your secure shipment on time, fill out our complaint form here, and we'll start an investigation for you.